Legal advice

Terms and conditions of our website MOSEGO


This document establishes the legal conditions governing the use of this website and the purchase of products on it.

Please read these conditions carefully before using this website or make a purchase through it. By using it or by placing an order you agree to be bound by these conditions, so if you do not agree with them, do not use this website.

The legal conditions established in this document can be modified at any time and without previous notice to adapt them to the current regulations, or to the characteristics of the market. It is your responsibility to read them at the moment you are going to use the website or to place an order through it, because these conditions will be those in force and are applicable at the time.


This website under the name of MOSEGO is operated by Mónica Serantes Golpe NIF: 32.832.659-K, domiciled in Lanzarote with Arrecife 25, 1º San Bartolomé 35550 - Lanzarote, Las Palmas.


The ownership of this website, copyright and trademark MOSEGO of the products offered therein, as well as the contents, photographs, designs and any other elements that are part of it are the property of MOSEGO.

It is expressly forbidden to publish all or part of any content on this website without the express written permission of MOSEGO.

In any case, this authorization will not imply the transfer of any rights over them.


The information or personal data that you provide us about you through a purchase order or any other form contained in this web page will be treated in accordance with the established in our privacy policy.

By using this website you consent to the processing of such information and data and declare that this information provided to us is truthful and corresponds to reality.


The articles offered through this website are available for shipment to all European Union territory


By using our website to buy a product you agree to make legally valid orders and not to make false or fraudulent orders. Our company reserves the right to cancel any order that does not meet these conditions.

You also agree to provide us with your shipping address and your email in a truthful and complete manner, and all the necessary data for the shipment of the products purchased through our website.

You also authorize us to use them to contact you if necessary.


The contract of sale between you and our company for the purchase of any article offered on our website will be understood formalized when our company expressly accepts your order.

To buy on our website you must follow our purchase procedure and click on the authorization to pay. Our company will then send you an email confirming the order. The formalization of the contract will occur when we send you a second email confirming the sending of the order.


By placing an order through this website you declare to be of legal age and have the legal capacity to enter into contracts.


All orders are subject to the availability of your product. If for any reason our company could not supply the product ordered will be refunded the amount that would have paid.

The company reserves the right to withdraw any product or content from this website without any liability to you or to third parties even if our company had already sent the order confirmation.

In this case and if you had advanced any amount this would be fully refunded.


- The maximum time for the preparation of your order is one to three business days.
- Orders will be sent by courier. The estimated time of shipment will depend on the company contracted.

CANARY ISLANDS: 1-3 working days.
PENINSULAR TERRITORY: 2-4 business days.

If you want your order to arrive faster, contact us through the mail, and we will give you more alternatives. The customer will be responsible for the full cost of the shipment in the case of selecting another method different from the one established by our company.

Once the shipment is processed, we will proceed to send your email the tracking number of your order.

If for any reason the delivery of the product was not possible on the agreed date our company will contact you to agree a new delivery date.

If at the reception of the shipment you are not at the address provided, a new delivery will be made the next day. If elapsed

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